Privacy Policy

Welcome to Smilix Aligners. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information in compliance with the Digital Personal Data Protection Act, 2023 (India).

• Information We Collect

We may collect the following information:

• Name, phone number, and email address
• Dental/medical information provided by you
• Payment-related information (processed securely)
• Technical data such as IP address, browser, cookies

• Use of Information

• Providing aligner and dental services
• Consultation and treatment planning
• Customer support and communication
• Improving services
• Sending updates and offers

• Medical Disclaimer

This website provides general dental information and does not replace professional medical advice. All treatments are conducted by qualified dental professionals.

• Consent for Medical Data

By using our services, you consent to the collection and use of your medical data strictly for treatment purposes.

• Data Protection

We use appropriate security measures to protect your data. However, no system is 100% secure.

• Sharing of Information

• With dental professionals for treatment
• With labs or delivery partners
• When required by law
• In medical emergency situations

• Payment Security

Payments are processed via secure gateways. We do not store card details.

• Data Retention

Your data is stored for up to 3 years or as required by law.

• Cookies

We use cookies to improve user experience and website performance.

• Your Rights

• Access your data
• Request correction
• Request deletion

• Children’s Privacy

Services are not intended for individuals under 18 without guardian consent.

• Third-Party Links

We are not responsible for external website policies.

• Legal Compliance

This policy complies with Indian laws including the Digital Personal Data Protection Act, 2023.

• Jurisdiction

All disputes fall under Lucknow, Uttar Pradesh jurisdiction.